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Is there a minimum of day to stay?For pitches arriving without a reservation, there are no minimum nights. By booking in advance there may be minimum stays depending on the period in which you are interested. In general, it is also possible to book for periods shorter than the minimum required (obviously in the event of availability) if the booking is made less than two days before Check In In any case, if you arrive with a reservation, the balance of the entire booked stay must be paid on arrival.
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Do we need to book a pitch or a lodge to stay on the camping?No, it is not necessary. If you want to be free to leave when you want you can stay on the camping also without a booking choosing between the available spot or bungalow
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What happen if i have paied the full period and than i have to leave before ?or after paying the deposit I cannot reach the camping for personal reason?When we take a reservation it means that we do not accept other reservation for that accommodation. So if a guest cannot come or stay for the hole booked period we cannot refund any cost. The reason is clear. That's why we arranged an agreement with an important European insurance company. For a very small price you can have an insurance against a lot of problem that can occur before leaving or during your holiday. Follow this link to subscribe an insurance . Please note that our camping plays no role in this insurance service. Any activation of the insurance coverage does not involve the campsite management in any case. Do your count and decide if it is convenient or useful for you
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Is the chek in always possible?Check in is always allowed when the reception is open (8 -12 and 15 -19). From 12 to 13.30 and from 19 to 23 a fast check in ia allowed. We will just collect your identity documents and show you your accommodation. Registration will be made as the reception opens. Of course the accommodation you want have to be free to check in. If you have a reservation we guarantee the accommodation from 15.30pm. On July and August is not allowed to enter with motor vehicle between 13.30 and 15.30 and between 23.00 and 7.00
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Do we have to leave our identity documents at the receptionNo you don't. Only if the reception is closed at the moment of the check in we will collect your documents till you complete the registration later in the office.
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Do we need to show identity documents of every one?No, if you are family only one documents is needed but the law ask us to record the data of all the components. For foreign people sometime is better to show us documents from every one instead of telling data. If you have a reservation it is possible to fill all your data on line before arriving. The registration will be much faster and easyer because we only have to see one documents as confirmation
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Is possible to rent a bike on the camping?No, but in the nearby town of Gabicce Monte there is a shop specializing in bike rentals and guided tours.
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Which are the booking rules?For reservations made directly with us you can operate in two ways: through our online booking engine or via email or whatsapp message to 390721208579. Through online booking you can find out prices and availability independently and quickly. To confirm the reservation it is necessary to pay a deposit via bank transfer or credit card depending on the days remaining until check in. Via email or message instead you can have an answer to doubts or particular needs but you must wait for our response which we usually send immediately or within a few hours. After receiving the quote you can confirm the reservation directly from the offer by following the procedure indicated The two channels offer the same prices. Upon arrival at the facility at the time of check in you will be asked to pay the balance of the entire booked stay and there is no refund for any days not used for reasons beyond the control of the management
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Where can i find the full regulalation of the camping?The full regulation is published every year on our depliant. You can find it on paper at the reception or in electronic format (pdf) following this
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Which are the privacy policy?Our privacy policy are published on this web site. Follow this LINK to find it. The processing of customer data is explained in detail at the link indicated. In a nutshell, however, we want to tell you that we do not disclose any personal data of any kind. The data collected is used only for legal obligations relating to public safety or to provide the services requested of us. We do not pass data to third-party companies and we do not use them for advertising campaigns or for mass sending of emails.
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Is there toilette paper and soap in campings bathrooms?No, as in any real campsite, the camper must be equipped with everything needed for the stay
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Is the camping situated directly on the sea?No, it isn't. We are 150m on the level of the sea overlooking the sea. There are 3 beaches in the sorroundings far from 1 to 3 Km from the camping
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Is the swimming cap mandatory?Yes, in our swimming pool the cap is mandatory. The law requires that each facility establishes whether or not the cap is mandatory as long as the minimum hygiene conditions are respected. We know very well that there are some facilities that overlook this aspect to have as few problems as possible with guests, but hair in the water is a very annoying and difficult thing to manage. Medium-small swimming facilities are rarely equipped with systems to allow you not to use the cap. Although the filtration speed of our facility is very high and although we are equipped with a double disinfection system, we cannot allow pool users not to use caps. We would like to clarify that it is therefore a legal obligation and a choice in the sole interest of swimmers for the protection of hygiene conditions
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